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This page sets out exactly what data 388wn collects when you use our platform, how that data is stored, and what choices you have over it. Availability of our platform depends on local law and eligible regions in Pakistan.
When you open an account with 388wn, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is Raast, Bank Transfer, or Debit Card. We also collect technical data your device sends automatically when you load our pages, such as browser type, session identifiers and connection details. This data is used to operate your account, process transactions, and keep your session consistent across devices. We do not sell your personal data to third parties. We share only what is strictly required for payment processing and account verification, and only with the service providers that help us deliver those functions. Data retention periods depend on account status and the requirements that apply in your jurisdiction. Where local law in Pakistan requires specific handling, that requirement takes precedence. You can ask us to show you what data we hold, correct inaccuracies, or raise a concern — the contact paths are at the bottom of this page. This policy applies to the 388wn website and any account session you start on it, subject to local law and eligible regions.
When you use Raast to fund or withdraw from your account wallet, we record the transaction reference, amount and timestamp. This record is visible in your account transaction history after login.
Bank Transfer activity linked to your account is logged against your account ID. You can review these entries in the wallet section of your account dashboard at any time.
Debit Card details are processed through our payment partner. We store only the masked card reference required to match a transaction to your account — full card numbers are never stored on our servers.
We store session tokens so your account stays consistent whether you switch from mobile to desktop mid-session. These tokens expire and are refreshed each time you log in.
Not every data interaction you have while using 388wn falls under this policy. Understanding the boundaries helps you know which terms or policies to read for a given situation. The four areas below clarify what this privacy policy does and does not govern.
This policy fully covers data collected during account creation, login, session management and any account-level action you take on 388wn. That includes profile updates, password changes and device-continuity tokens.
Payment data processed through Raast, Bank Transfer or Debit Card is covered here to the extent it is handled by 388wn systems. The payment provider's own terms govern the portion of the transaction that passes through their infrastructure.
Data generated when you browse our game catalog — such as which categories you open or how long a session lasts — is collected under this policy. Game content itself is supplied by studios; their software does not independently collect your personal data through our platform.
Links or embedded services that take you away from 388wn are outside this policy's scope. Once you leave our platform, the privacy practices of that third-party site or service apply. We do not control and cannot be responsible for those practices.
You have real, actionable choices over the data 388wn holds about you. These are not abstract entitlements — they are steps you can take through your account or by contacting our support team directly. First, you can review the data associated with your account. Log in, go to your account dashboard, and the transaction history and profile section show the records we hold. If any detail is wrong — a name spelling, a contact address, an outdated payment reference — you can correct it in account settings or ask our support team to update it. If you want to raise a question about how your data has been used, or if you believe something has been handled incorrectly, send a message to our support channel with your account ID. We will acknowledge your question and respond with the relevant details. For a formal request to access all data we hold about you, use the contact path in the support section below. We will process that request subject to the verification steps shown at the time and the requirements that apply in your region.
Log in and open the account dashboard. Your transaction history, session records and profile data are listed there. This is the quickest way to see what we hold.
Go to account settings to update your contact details or payment references. For changes that require identity verification, follow the steps shown in the settings screen.
Contact support with your account ID and a clear description of your question. Our team will locate the relevant records and respond through the same channel you used to contact us.
For a complete record of the data we hold, send a formal request through our support email. We process these subject to identity verification and regional requirements.
If you have a question about this policy or about the data we hold on your account, the paths below are where to start. Have your account ID ready when you reach out — it helps us locate your records and respond accurately.
Send your data or privacy question to our support email address. Include your account ID and a brief description of what you need. We will respond through the same address.
Open the chat widget from any page on our platform while logged in. Live chat is available for account-level questions including data correction requests and policy clarifications.
Many data questions can be answered without contacting us. Log in and check the account dashboard — your transaction records, profile data and session history are all accessible there directly.
Our approach to your data is built around four concrete practices: limited collection, access controls, clear retention periods, and a defined path to request changes. We collect only what is needed to run your account and process your transactions. Access to your data internally is restricted to the functions that require it — payment processing, account verification and session management. We do not use your data for purposes outside those stated in this policy.
We use cookies and session tokens to keep your account active across devices. These are functional, not advertising-based. You can manage cookie preferences in your browser settings; disabling functional cookies may affect account continuity between sessions.
Access to your account is protected by the login credentials you set. We recommend using a unique password. If you suspect unauthorised access, change your password immediately through account settings and contact support with your account ID.
We retain your account data for as long as your account is active and for the period required by the legal and financial obligations that apply in your jurisdiction. When those periods expire, data is deleted or anonymised according to our internal schedule.
To request a correction, deletion or restriction on how we use your data, contact support through the paths listed on this page. We will confirm receipt and process the request subject to verification and applicable regional requirements.
These are the questions we receive most often about how 388wn handles account data, what your rights are, and how to take action if something needs to change.
We collect the details you provide during account creation — name, contact information and your chosen payment method, such as Raast, Bank Transfer or Debit Card. We also collect technical session data your device sends automatically. We collect only what is needed to run your account.
Yes. Log in and open your account dashboard — your transaction history and profile details are visible there. For a complete formal record of all data we hold, send a request to our support team with your account ID and we will process it subject to identity verification.
We share data only with the service providers required to process your payments and verify your account. We do not sell your personal data. The portion of a Raast, Bank Transfer or Debit Card transaction that passes through a payment provider is subject to that provider's own terms.
Go to account settings after login to update your contact details or payment references directly. For changes that require identity verification — such as a name correction — follow the steps shown on the settings screen, or contact support with your account ID.
We retain data for as long as your account is active and for any additional period required by financial or legal obligations in your jurisdiction. When those periods end, data is deleted or anonymised. The exact period depends on local law and your account status.
Contact our support team through live chat on the platform or via support email. Include your account ID and a description of your concern. We will acknowledge your message, locate the relevant records and respond with the details of what happened and what steps follow.