Sports / Live
These terms set out the rules that govern your use of 388wn — covering account access, wallet activity through Raast, Bank Transfer, and Debit Card, and the scope of our platform content. Reading them before you proceed helps you understand exactly what we commit to and what we expect from you in return.
By accessing 388wn and using any part of the platform — including the casino lobby, sportsbook, or your account wallet — you accept these terms in full. Availability of the platform depends on local law and is accessible only where permitted in your eligible region. We do not override local legislation; if a feature or transaction type is restricted under your applicable jurisdiction, these terms cannot extend access beyond that limit. Your wallet activity, including transfers made via Raast, Bank Transfer, or Debit Card, is subject to the conditions described in your account settings and the transaction records visible after login. We may update these terms periodically; the current version is always shown on this page. Continued use after a posted update means you accept the revised terms. If you disagree with any change, the correct step is to stop using the platform and contact our support team to discuss your account. We encourage you to check this page each time you return after a period away.
Not every aspect of your experience falls under the same rule set. This section draws a clear line between what these terms govern directly and what sits outside their reach, so you can seek help from the right place when something comes up.
Login, session management, password changes, and device-continuity behaviour across mobile and desktop all fall within this policy. Rules here cover how your account credentials are held, when sessions expire, and what happens if access is disputed.
Deposits and withdrawals processed through Raast, Bank Transfer, or Debit Card are subject to these terms at the platform level. The specific limits and verification steps shown in your account dashboard govern each transaction individually.
The casino lobby, sportsbook markets, and game titles supplied by studios on this platform are covered for availability and fair-access purposes. RTP data is shown only where the game or its supplying studio exposes it — we do not manufacture figures.
External payment processors, your mobile network, and any third-party app you use to reach the platform are not covered by these terms. Their own service conditions apply independently. We are not liable for disruptions or decisions made by those external parties.
You have several practical rights in relation to your account and the data held on it. You can review your transaction history — including Raast and Bank Transfer records — directly from the account dashboard after login. If any personal detail on your account is incorrect, you can submit a correction request through the account settings page; follow the fields and instructions shown there rather than sending changes over chat. Where a game result or wallet entry looks wrong, you can raise a formal query through our support channel and we will review the record against the platform log. You may also request a summary of the information we hold in connection with your account. We aim to respond to such requests within a reasonable timeframe, though we do not publish a fixed processing hour — the current status of any open request is visible in your account's support ticket section.
Your full deposit and withdrawal history, including Raast and Debit Card entries, is available in the account dashboard. No separate request is needed — log in and navigate to the transaction section.
Use the account settings page to update personal information. Follow the on-screen fields and verification steps shown there. For identity-linked corrections, support may need to verify before the change takes effect.
If a wallet balance or game result appears inconsistent, open a support ticket with the relevant transaction reference. Our team checks the platform log and updates the ticket status as the review progresses.
You may ask what information is held on your account. Submit the request through our support contact path. We will confirm receipt and provide the summary through your account's secure message thread.
For questions specifically about these terms — including disputes over account access, wallet transactions, or data held on your account — reach our support team through the channels below. Include your account reference number so we can pull the correct record without delay.
The fastest path for policy questions. Open chat from the account dashboard after login and describe the specific terms section your query relates to.
For formal written queries about these terms or to request a copy of your account data, use the support email listed in your account settings. Attach any relevant transaction reference.
Submit a support ticket directly from the platform. The ticket trail keeps a timestamped record of your query and our response — useful if your question involves a specific wallet or access dispute.
We manage your account data with a focus on keeping it accurate, accessible to you, and protected from unauthorised access. Sessions on mobile and desktop are handled with continuity in mind — your account state carries across devices without requiring you to re-enter transaction details. Cookie use is limited to what is needed for session management, account security, and platform performance; no third-party advertising cookies are placed without disclosure.
Access to your account is protected at the login layer. If unusual login activity is detected, the platform flags it inside your account. Follow the account security steps shown in settings to review and update your credentials.
We retain account and transaction data for as long as your account remains active and for the period required under applicable rules. You can ask what we hold at any time through the support ticket route described on this page.
When these terms change, the updated version is published here with a notation of what was revised. We do not send automated email notices for every minor update — checking this page periodically is your responsibility under these terms.
Policy-related requests — corrections, data summaries, dispute reviews — are handled by our account support team. Response progress is visible in your open ticket. We do not route these through third-party agents.
Below are the questions we hear most often about how these terms work, what they cover, and how to act on your rights under them.
Yes. These terms apply regardless of how you access the platform — mobile browser, desktop, or any other device. Session and account rules are consistent across all access points. Device-continuity means your account state carries over, but the same policy governs every session.
If a posted update changes something you do not accept, the correct step is to stop using the platform and contact support to discuss your account. Continued use after the update is published means the revised terms apply to you from that point.
At the platform level, yes — these terms govern how your wallet and transaction records are managed on our side. The specific limits, verification steps, and processing rules for Raast and Bank Transfer are shown in your account dashboard at the time of each transaction.
Submit a request through the support ticket system in your account. We confirm receipt, review what is held, and return a summary through your account's secure message thread. No phone call or in-person step is required — the full process is handled within the platform.
For most details — contact information, communication preferences — yes, the account settings page has the relevant fields. For identity-linked information, our support team needs to verify the correction before it goes through. Follow the on-screen instructions shown in settings for the specific field you want to update.
Third-party services — including your mobile network, external payment processors, and any app you use to reach the platform — are not covered here. Their own conditions apply independently. We are not responsible for decisions or disruptions caused by those external parties.